Privacy policy and data protection

eTips Chile is committed to respect the privacy and confidentiality of your personal information, traffic information and content of communications.

The purpose of this Privacy Policy is to assist you in understanding how eTips Chile uses and protects the information you provide in making use of Internet communications of the eTips Chile, its products or websites.

Please note that eTips Chile is part of the website network (collectively, the eTips "Websites") operated by the Company "ETPS - TIPS ELECTRONICS S.P.A." or its subsidiaries ("eTips Peru" or "eTips Chile")



  1. What kind of information does eTips Chile collect and use?
  2. How does eTips Chile use such information and for what purpose?
  3. Our disclosure of your personal information
  4. What are cookies and how use them in eTips Chile?
  5. User profile
  6. Linked websites and third-party applications
  7. How does eTips Chile protect your personal information?
  8. Contact with the user
  9. How can you access and modify your personal data?
  10. How long does eTips Chile keep your personal information?
  11. Children
  12. Can this Privacy Policy be modified?
  13. How can you contact eTips Chile?



eTips Chile may collect and use information about you that includes, but is not limited to, information of the following types:

  • Identifying information (eg name, user name, address, telephone number, mobile phone number, e-mail address).
  • Profile information (eg, age, gender, country of residence, language preference, and any information you choose to make available to third parties as part of your eTips profile).
  • Electronic identification information (eg IP addresses, cookies).
  • Bank and payment information (for example, credit card information, account number).
  • Quality of service and survey results.
  • Information about your interaction and use of the eTips Chile platform, our products and websites, including connection, platform, device and equipment information; Information on customer performance, bug reports, device capabilities; bandwidth; Page view statistics; Traffic from our websites and towards them; Type of explorer and detection of public access points enabled with eTips Chile and statistics of use.
  • Products or services ordered and delivered.
  • Correspondence between eTips Chile and you.
  • Traffic information (information processed for the purpose of the corresponding billing).
  • Information about your location, derived from your browser or the mobile device you use. You control who you share your location with third parties.
  • Information about the mobile device, for example, the name of the manufacturer, the model number, the operating system, the operator's network.
  • Location information and device identifiers, derived from your device, when you are looking for a public access point compatible with eTips Chile. This information can be used to optimally detect if you meet the requirements to connect using eTips Chile and also for the purpose of offering, providing and promoting the eTips Chile.
  • Access keys from other accounts that you associate with your eTips Chile account (such as a Microsoft or Facebook account), which are like an electronic key provided by the acting service rather than a password for authentication.



Our main objective in gathering information is to provide the user with a safe, efficient, personalized and seamless experience. eTips Chile collects and uses personal information related to you, or delegates to third party service providers the task of collecting and using such data on behalf of eTips Chile, as permitted or necessary to:

  • Take, process or deliver orders placed through our websites.
  • Billing or notifying you of the status of your order.
  • Provide customer support and troubleshooting.
  • Compare information to verify accuracy.
  • Inform you about faults and service updates.
  • Request your opinion or participation in electronic surveys.
  • Resolve disputes.
  • Verify your identity.
  • Customize, evaluate and improve the software and websites of eTips Chile, as well as our eTips products and services.
  • Organize and carry out competitions, games, offers or promotional or marketing operations, and similar eTips Chile events.
  • Protect your interests and those of eTips Chile, which specifically includes enforcing the Terms of Service, combating fraud and avoiding it (collectively, the Objectives).



Except as specified below, eTips Chile will not sell, rent, market or transfer any personal or traffic information or the content of communications outside eTips and affiliates and subsidiaries controlled by it without your explicit permission, Unless it has an obligation to do so in accordance with the laws in force or established by the competent authorities. Please note that information that you voluntarily post in your user profile or that discloses in forums, discussion boards or by posting comments, will be publicly available and others will be able to see it.

eTips Chile may disclose personal information in order to meet legal requirements, protect our legal rights or defend ourselves from legal claims, protect the interests of the eTips Chile, fight against fraud and enforce eTips Chile policies or protect rights , Property or security of any person.

In order to provide the user with the eTips Chile products that you have requested, eTips Chile may, in some cases and if necessary, share your personal and traffic information with companies in the eTips group, operators, agents or service providers that are partners of eTips. For example, sending e-mail, analytical services, customer support services or hosting services. In all cases eTips Chile will require these third parties to take the necessary organizational and technical measures in order to protect their personal and traffic information and to respect the corresponding legislation.

eTips Chile, may provide personal information, content of communications or traffic information to a governmental, judicial or security authority requesting such information in accordance with the law. eTips Chile will provide reasonable collaboration and information to respond to such request and you hereby consent to such disclosure.

Information collected or sent by eTips Chile or eTips can be stored and processed in Chile or any other country where there are eTips facilities or its affiliates, subsidiaries or service providers. In this regard, or in order to share or disclose information as indicated in this article 4, eTips Chile reserves the right to transfer information outside the user's country. By using the eTips Chile platform, eTips Chile websites or eTips Chile products, you authorize the transfer of information outside your country.

As eTips continues to expand its business, eTips will be able to buy or sell subsidiaries or business units. In those transactions where eTips Chile or practically all of the eTips Chile assets were acquired by a third party, the personal information of eTips Chile users will generally constitute one of the transferred commercial assets. We reserve the right to include your personal information in any such transfer to a third party.



By using the eTips Chile platform or websites, you consent to the use of cookies. You can choose to decline cookies when you want, either by changing your browser settings (if your browser allows), by not using the eTips Chile platform or websites. Please note that some features are only available through the use of cookies and if you choose not to accept them, those features may not be available.



The user profile is the information that you provided when registering, which appears in your eTips Chile profile on the personal data page of your account. You can include your username, full name, address, landline and mobile phone numbers, gender, date of birth, country, language, URL of the "About Me" page and any other information you choose. You can access your user profile from your eTips Chile account to view, edit or complete information, remove non-mandatory information.



On eTips Chile websites, there may be links that will allow you to leave the eTips Chile site and have access to another third-party website. The linked sites are not under the control of eTips Chile and have different privacy policies. The eTips Chile Privacy Policy only affects the personal information that is obtained from the websites, through your use of the eTips Chile platform or the eTips Chile products, or through your relationship with eTips Chile. For this reason, eTips Chile urges the user to be careful when introducing any type of personal information on the Internet. eTips Chile accepts no responsibility for such websites.

If you use third-party tools, add-ons or applications together with the eTips Chile or use third-party applications or products that incorporate or include the eTips Chile ("Applications") platform, the provider of these could have acceso to certain personal information about you. eTips Chile can not control how the Applications provider uses the personal information available in connection with these Applications. Be sure to review the privacy policies or other clauses governing the use of such Applications prior to installation.



eTips Chile shall take appropriate technical and organizational measures to protect the personal information and traffic information that was provided or collected, with due compliance with the corresponding obligations and exceptions under current legislation. They may only have access to the personal information of the user or to traffic information authorized employees of eTips or its affiliates, subsidiaries or service providers who need access to such information in order to fulfill their work tasks.

eTips Chile may use automated scanning within the information generated in user's daily operations to (a) identify suspicious unwanted content or (b) identify information that has been previously marked as unwanted, fraud or impersonation (phishing). eTips Chile may, in its sole discretion, block or prevent the delivery of suspicious unwanted information or delete suspicious content, as well as the corresponding user accounts that generated such content.



eTips Chile may occasionally request information about your experiences, in order to use it to evaluate and improve quality. At no time shall you be obliged to provide such information. All information that you submit voluntarily through the comment forms of the website or any survey in which you participate will be used in order to analyze such information and improve the eTips Chile platform and other websites and eTips products and eTips Chile.

eTips Chile may contact you to send you messages about faults or service problems. In addition, eTips Chile reserves the right to use eTips e-mail or eTips Chile platform to notify you of any claim related to your use of the eTips Chile platform, eTips Chile products or websites , For example, but not limited to, claims for violation of rights of third parties.

eTips Chile may also use e-mail, SMS or the eTips Chile platform to keep you abreast of news about the eTips Chile and eTips products that you have purchased, or to inform you about other eTips Chile products or Provide you with other information related to eTips Chile.



You have the right to access your personal information and to modify it when necessary. You can view or modify some of your information on the Internet by logging into your account page in eTips Chile. Within a reasonable time and once your identity is verified, we will respond to your request to view, correct, complete or remove your personal information.

eTips Chile will make all reasonable efforts to comply with requests for the removal of personal information, unless it is to be withheld by a legal requirement or for lawful commercial purposes.



eTips Chile will keep the personal information of the user as long as it is necessary to: (1) comply with any of the Objectives (as defined in article 2 of this Privacy Policy) or (2) comply with current legislation, Regulations and relevant orders of competent courts.

eTips Chile can store the content of its operations on its platform (a) to transmit and synchronize its information and (b) to enable it to retrieve its information and history whenever possible.

eTips Chile will take appropriate technical and security measures to protect users information. By using this platform, you consent to the storage of communications, transmissions and information generated as described above.



eTips Chile websites are not intended or designed to attract children under the age of 13. We suggest that parents be kept informed about their children's online activities to ensure that a child information is not being collected without proper authorization.



In some cases, eTips Chile will update this Privacy Policy to reflect changes in our platform or products or software and customer comments. When we post changes to the Privacy Policy, we will update the "last revision" date at the bottom of the Privacy Policy. If there are significant changes to this Privacy Policy or how we will use your personal information, we will notify you by posting a notice of such changes prior to implementation or by directly notifying you. You agree that your continued use of the eTips Chile platform or eTips Chile products after being notified constitutes your acceptance of the Privacy Policy. We recommend that you periodically review this Privacy Policy to learn how eTips Chile collects, uses and protects your information.


13. HOW CAN YOU CONTACT eTips Chile?

To contact eTips Chile, send your request to the support team

© eTips Chile
Last Review: may 2017